Bonus Terms Decoded

Sticky and Non-Sticky Bonuses

How the order in which cash and bonus funds are used changes what can be withdrawn, explained with hypothetical balances for sticky and non-sticky offers.

On this page
  1. Two balances
  2. Sticky bonuses
  3. Non-sticky bonuses
  4. Why the order matters for cost
  5. The meaning of “wagering the bonus”
  6. Canceling a bonus
  7. Psychology
  8. Checking the terms

Casino games are games of chance with a built-in house edge. No strategy, system, pattern or timing changes the odds in the player’s favor over time, and most players lose money over time. Nobody should gamble money they cannot afford to lose, and anyone struggling with gambling can contact a local support service.

Two offers can add the same amount to an account and still behave very differently. The difference lies in whether the bonus is sticky or non-sticky, which in practice means what is spent first and what leaves the account at withdrawal. The vocabulary varies among operators, so the terms need to be checked in each case.

Two balances

Offers often create two balances: a cash balance, made of the player’s own deposit and any winnings from it, and a bonus balance, made of the credited promotional funds. Some accounts show both separately, others show a single total and track the split behind the scenes.

How the two are used during play, and what happens when the player wants to withdraw, is what the sticky label is about.

Sticky bonuses

In a sticky bonus, the bonus amount stays in the account and cannot itself be withdrawn. It is “stuck” to the balance. Typically the deposit and bonus are combined and played together, and the requirement must be completed before any withdrawal. When it is completed, or the account is closed out, the bonus amount is removed and the remainder can be taken out.

A hypothetical example: a deposit of 100 and a bonus of 100 give a balance of 200. After play, the balance has become 250 and the requirement is complete. The bonus of 100 is removed, leaving 150 as withdrawable. The player’s own deposit is 100, so the net result is 50 above it. If instead the balance had ended at 90, nothing above that could be withdrawn, and the bonus would have contributed nothing but additional play and the cost of the requirement.

Sticky bonuses may also be described as “phantom” funds. They add to the playable balance, which can extend a session, but they are never part of the withdrawal.

Non-sticky bonuses

In a non-sticky bonus, the cash balance is used first. Bonus funds are only touched when the cash is gone. During this phase the player can often withdraw cash, though doing so usually forfeits the bonus and any related requirement. If the cash runs out and the bonus is activated, the requirement then applies to the remaining play.

Using the same hypothetical numbers: deposit of 100 and bonus of 100. Play begins with the 100 cash. Suppose the cash grows to 160. The player can, per many terms, withdraw 160 and forfeit the bonus. Alternatively, if the cash falls to zero, the 100 bonus is activated and the requirement applies to whatever is won from then on.

This structure gives the player a choice, and it also affects the odds of reaching the requirement at all. The bonus only comes into play after the cash is lost, so in many outcomes the bonus is never used.

Why the order matters for cost

Return to expected cost. A requirement is priced on the assumption that the player plays through it. In a sticky structure, the full turnover must be completed to withdraw anything, and the combined balance is on the line. In a non-sticky structure, the requirement may attach only to bonus funds, and if the cash is won or lost without touching the bonus, the requirement may never apply.

Take a hypothetical 30 times requirement on a 100 bonus, a turnover of 3,000, at a 4 percent edge. When the requirement fully applies, the expected cost is 3,000 × 0.04 = 120. In a sticky structure with this requirement, the player’s expected loss is expected to be borne on every path that attempts a withdrawal. In a non-sticky structure, the expected cost depends on how often the cash balance is lost before the bonus is activated, which can’t be derived without more assumptions, and so is not calculated here. Each structure has its own mix of trade-offs and neither is “cheaper” in general.

The meaning of “wagering the bonus”

Terms often say a player must wager the bonus within a period, but the question is whether the turnover must be completed from deposit plus bonus, or from bonus alone, and whether a partially used bonus can still be abandoned. Sticky bonuses tend to be framed as “deposit plus bonus” requirements, and non-sticky ones as “bonus only”, though this is not universal.

Canceling a bonus

Many operators allow a bonus to be declined or canceled before use, and non-sticky structures often allow cancellation after cash play begins, with the cash balance preserved. Sticky structures rarely allow cancellation after play starts, because the funds are already combined. Reading the cancellation clause before accepting avoids a surprise.

Psychology

A sticky structure can feel like a larger balance, extending a session and lowering the sense of risk. Longer sessions raise exposure to the house edge and to time distortion. A non-sticky structure can feel safer because the cash is protected, though the temptation to continue until the cash is gone, so that the bonus is “used”, is a form of the sunk costs trap. A written plan with loss limits and a simple approach to bankroll management is a better guide than either feeling, since neither feeling reflects the odds, which are unchanged.

Checking the terms

Useful questions: is the bonus sticky, and what is removed at withdrawal? Which balance is played first? Can the bonus be canceled once play starts? Does the requirement apply to deposit plus bonus or to the bonus alone? A player who is unsure can ask customer support to confirm in writing. Declining an offer is always possible, and outcomes remain uncertain under both structures.

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